If you drive a 2024 Kia Telluride, a safety recall announced in late 2023 and expanded through 2024 likely affects your vehicle. The issue centers on the electronic parking brake (EPB) and, in certain builds, the rear seat belt pretensioners — both of which can fail without warning. Kia has issued multiple recall campaigns (23V-713, 24V-187, 24V-492) covering over 137,000 units in the U.S. alone. This guide walks you through every active recall, how to verify your VIN, what the dealer will do, and your rights if the repair takes too long.
The 2024 Telluride cabin — the EPB switch sits on the center console, left of the gear selector.
Active Recall Campaigns at a Glance
| NHTSA Campaign | Issue | Build Date Range | Estimated Units | Remedy Status |
|---|---|---|---|---|
| 23V-713 | Electronic parking brake may not engage | Oct 2022 – Sep 2023 | ~86,000 | Software update + actuator inspection |
| 24V-187 | Rear seat belt pretensioner deployment fault | Nov 2022 – Apr 2024 | ~32,000 | Pretensioner replacement |
| 24V-492 | EPB warning light false illumination | Jan 2023 – Jun 2024 | ~19,000 | Software recalibration |
All three campaigns are free repairs with no mileage or ownership-time limits. If your dealer claims otherwise, escalate to Kia Consumer Affairs at 1-800-333-4542. You can also read our guide on invention of suv.
Electronic Parking Brake: The Core Problem
The EPB actuator assembly can develop internal corrosion when moisture penetrates the housing — a design oversight in the seal specification. In practice, the brake either fails to engage when parked on a grade or engages intermittently while driving, triggering the red "PARK" warning and a chime. NHTSA's investigation (PE23-012) confirmed 14 crashes and three injuries linked to the defect before the recall expanded.
What the dealer does: They flash updated EPB control module software (version 3.2.1 or later) and inspect the actuator for corrosion. If corrosion is found, the entire actuator is replaced — roughly a 2.5-hour job. Parts are in steady supply as of early 2026; most dealers complete the work same-day. You can also read our guide on kia suv hybrid.
Rear Seat Belt Pretensioner: The Hidden Risk
Campaign 24V-187 addresses a pyro-technic pretensioner that may not fire in a frontal offset crash. The root cause: a crimped wire harness connector that can separate under vibration. Unlike the EPB issue, this defect gives no dashboard warning — the system self-tests pass because the circuit appears intact until the pyrotechnic charge is commanded.
Owner action: Even if your EPB works perfectly, verify this campaign separately. The fix is a straight pretensioner swap (both outboard rear positions), about 1.2 hours. Ask the service advisor to confirm they're using the revised connector pigtail (part # 88840-S8000). You can also read our guide on history of suv.
How to Check Your VIN in 60 Seconds
- Locate your 17-character VIN — lower-left windshield, driver's door jamb, or registration.
- Go to the NHTSA recall lookup or Kia's owner portal.
- Enter the VIN. The tool returns all open campaigns for that specific serial number.
- Screenshot or print the results; bring them to the dealer to avoid "we don't see anything" runaround.
Pro tip: The NHTSA site updates faster than Kia's portal after a new campaign drops. Check both quarterly.
Repair Timeline & Loaner Leverage
| Repair | Typical Time | Loaner Eligibility (Kia Policy) |
|---|---|---|
| EPB software only | 45–60 min | Not required, but many dealers offer |
| EPB actuator replacement | 2–3 hrs | Standard — request at scheduling |
| Pretensioner replacement | 1–1.5 hrs | Standard — request at scheduling |
| Combined campaigns | 3–4 hrs | Strongly encouraged; cite "safety defect" |
If the dealer says no loaners are available, ask for a rental reimbursement (up to $45/day with receipts) under Kia's Goodwill Policy. Document the request in writing — email or text — for your file.
Your Rights If Repairs Stall
- Lemon law clock: In most states, a safety defect unrepaired after 30 cumulative days or three attempts triggers buyback eligibility.
- NHTSA complaint: File at safercar.gov — each complaint adds pressure for faster parts allocation.
- Document everything: Repair orders, dates, mileage, loaner denials, dealer communications. A paper trail is your leverage.
Staying Ahead of Future Campaigns
Kia issues technical service bulletins (TSBs) before formal recalls. Ask your service advisor to flag your VIN for TSB alerts during any visit. You can also:
- Register for Kia Owners Portal email notifications
- Follow @KiaRecalls on X (official Kia North America recall feed)
- Bookmark the NHTSA monthly recall report — published the first Tuesday of each month
Frequently Asked Questions
Does the recall expire?
No. Safety recalls never expire. If you buy a used 2024 Telluride in 2027, the dealer must still perform the repair free of charge. You can also read our guide on top luxury suvs of.
Can I disable the EPB temporarily?
Do not. Disconnecting the actuator or pulling the EPB fuse (F27, 30A in the engine bay) removes the parking brake entirely and voids the recall remedy. The software update is non-invasive and takes under an hour.
Will the repair affect my warranty?
No. Recall work is warranty-neutral — it doesn't count against your 5-year/60,000-mile basic or 10-year/100,000-mile powertrain coverage. You can also read our guide on evaluation of suv.
What if I already paid for an EPB repair?
Submit the receipt to Kia Consumer Affairs for reimbursement. Include the repair order showing the complaint ("EPB won't hold") and the VIN. Refunds typically process in 6–8 weeks.
Are 2025 models affected?
The 2025 Telluride received a redesigned EPB actuator (new seal geometry, revised connector) starting with the July 2024 build. VINs 5XYRCEDG5SGxxxxxx and later are not included in these campaigns.
Conclusion
The 2024 Kia Telluride recalls are serious but manageable — if you act now. Verify your VIN today, schedule the combined repair, and secure a loaner or rental commitment in writing. The fix is free, parts are available, and the peace of mind is worth the half-day at the dealer. While you're there, ask the service advisor to run a full TSB check; catching the next bulletin early keeps your family safer and your resale value stronger.
Need a larger three-row SUV while yours is in the shop? Our guide to premium SUV alternatives breaks down current wait times and pricing.
Quick-Reference Checklist (Print or Screenshot)
- VIN checked on both NHTSA and Kia portals
- All open campaigns screenshot/printed
- Dealer appointment scheduled with loaner requested in writing
- Repair order shows both EPB (23V-713/24V-492) and pretensioner (24V-187) campaigns
- Revised pretensioner connector (p/n 88840-S8000) confirmed on invoice
- Post-repair test: EPB engages/disengages cleanly on 15% grade, no warning lights after 5 key cycles
- Receipt filed; reimbursement claim submitted if prior out-of-pocket repair exists
Keep this list in your glovebox until every campaign shows “CLOSED” on your VIN report. Schedule your free recall repair at a certified Kia dealer this week — peace of mind is worth the visit.